Voice of the Customer Is a Strong Business Case for Agentic AI in Healthcare Payers
Healthcare payers don’t suffer from a lack of customer feedback. They suffer from too much fragmented feedback and too little […]
Healthcare payers don’t suffer from a lack of customer feedback. They suffer from too much fragmented feedback and too little […]
For years we have heard that data is the new oil and the fuel powering AI. In 2026, that statement
The Next Frontier of AI in Healthcare The buzz around artificial intelligence (AI) in healthcare continues. Will jobs disappear? Will
The MIT Study: AI Isn’t a Guaranteed Win A recent MIT study, The GenAI Divide: State of AI in Business
It’s time to stop replacing systems—and start orchestrating intelligence across them. The Problem with “Rip-and-Replace” Thinking Healthcare systems have spent
For over a decade, the healthcare industry has invested heavily in standards like HL7 and FHIR to try and break
The Challenge Before the recent surge in AI adoption, the U.S. healthcare system was projected to face a significant provider
With real time health coaching, continuous monitoring, and intelligent care alerts, consumers are increasingly self-managing preventive and chronic conditions through AI. Healthcare is shifting from episodic encounters to an always-on model—one that consumers own and manage.
GenAI is fast becoming the transformation catalyst in care management. From automating documentation to crafting personalized outreach for members, GenAI is enabling health plans to deliver smarter, faster, and more personalized care experiences.
To move fast and stay secure, healthcare organizations need to build security into every phase of the AI deployment lifecycle—and engage a trusted cybersecurity partner who understands healthcare’s unique complexity.